Aitenders Website - Cookies Policy

This cookie policy (the “Cookie Policy”)sets out the legal framework for the collection, use, and processing by AITENDERSSAS  (the “Company” or “AITENDERS SAS”) of personal data relating to users browsing and/or using the services offeredby AITENDERS SAS (the “Users”) via cookies and other trackers stored on thewebsite aitenders.com.

For the purposes of this Cookie Policy, the controller of the personal data is AITENDERS, a simplified joint-stock company(société par actions simplifiée – SAS) registered with the Trade and Companies Register (RCS) of Saint-Étienne under number 844 748 251, with its registeredoffice at Villa Hatier, 7 rue de la Richelandière, 42100 Saint-Étienne(France).

As controller, AITENDERS SAS retains full control over personal data and determines the scope, nature, purposes, means,and retention period of the Users’ personal data (the “Personal Data”). Some of these cookies are strictly necessary for the proper functioning of the Website and to optimize its technical performance. Others are used to improving your (user) experience by personalizing features and remembering your choices, to measure audience, andto provide personalized advertising.

Some of the purposes for which cookies and trackers are used may require the User’s consent. Where consent is given, it may be freely withdrawn at any time by following the instructions provided in this document.

The validity and expiry periods of cookies and other trackers may vary depending on the defined lifespan. Some expire at the end of the User's browsing session.

AITENDERS SAS undertakes to comply with the applicable regulations on the protection of Personal Data and cookies, in particular the obligations arising from European Regulation (EU) 2016/679 on the protection of personal data (the “GDPR”), Directive 2002/58/EC of 12 July2002 known as the ePrivacy Directive, and CNIL Deliberation No. 2020-091 of 17September 2020 (together, the “Applicable European Regulations”).

AITENDERS SAS collects Personal Data only in compliance with the terms of this Cookie Policy and any legal and reasonable instructions given by the user at any time. Full details on each  processing are provided in this Cookie Policy or by specific explanatory texts published before the collection ofthe Personal Data.

In addition to what is specified in the descriptions of each of the categories below, Users can find more specific and up-to-date information regarding the description, the lifespan, and any other useful information in the privacy policies of the relevant third-party providers (linked), or by contacting AITENDERS SAS.

AITENDERS SAS can be contacted at any time  at contact@aitenders.com or via the “Contact Us” page on the Website.

AITENDERS SAS reserves the right to make changes to this Cookie Policy at any time by informing Users on this page and,where technically and legally possible, on the Website by sending a notice to users using the contact details available to AITENDERS SAS. Users are strongly encouraged to consult this page frequently and refer to the “last updated” date shown at the  bottom of the page. If the changes affect processing activities carried out based on the user’s consent, AITENDERS SAS shall obtain the User’s renewed consent where necessary.

ARTICLE 1: INFORMATION COLLECTED

AITENDERS SAS (including its technicalservice providers) may collect, directly or indirectly:

1. Data relating to the User’s activity;
2. Data relating to the User’s browsing, including anonymized IP     address, browser used, browsing duration, operating system used, language,     and pages viewed;
3. A universally unique identifier (UUID);
4. A unique device identifier for advertising (for example,  Google advertising ID or IDFA);
5. Data relating to the User’s use of the Website, including     traffic data, number of notifications, number of visits, number of data     refreshes, number of launches, and any other data or communication     resources used by the User when accessing the Website.

Unless otherwise stated, the collection of Personal Data on the Website is mandatory and necessary for the provision of services  by AITENDERS SAS. Where the Website  indicates that certain personal data is not mandatory, Users are free not to provide it, without affecting the availability or operation of the Website. Any use of cookies by AITENDERS SAS is intended to provide the service requested by the User, in addition to the other purposes described in this document.

ARTICLE 2: PURPOSES, LEGAL BASIS, ANDCOOKIE RETENTION PERIODS

AITENDERS SAS uses, stores, and processesPersonal Data for the following purposes and on the following legal bases:

ARTICLE 3: SECURITY

AITENDERS SAS ensures that Personal Data is secured in an adequate and appropriate manner and has taken all useful precautions to preserve the security and confidentiality of Personal Data, in particular to prevent it from being altered, damaged, or disclosed to unauthorized persons.

AITENDERS SAS will implement all technical and organizational measures necessary to comply with Personal Data protection requirements and to prevent unauthorized processing.

Personal Data is processed using computers or IT tools, following procedures and organizational methods closely related to the purposes indicated. In addition to AITENDERS SAS, Personal Data may, in some cases, be accessible to certain categories of persons in charge of operating the Website (administration, sales, marketing, legal department, system administration) or to Aitenders SAS external parties (such as third-party technical service providers, messaging services, hosting providers, IT companies, communication agencies), which may be appointed, where applicable, as processors.

When AITENDERS SAS observes a violation of rights in the context of the processing of Personal Data, this violation will be notified to the CNIL within a period not exceeding seventy-two (72) hours after becoming aware of it. Any breach relating to the processing of Personal Data will be notified by email, within a maximum of one (1) month, by AITENDERS SAS to the user concerned.

ARTICLE 4: USERS’ RIGHTS

Usersmay exercise certain rights regarding their Personal Data processed by AITENDERSSAS.In particular,

Users may exercise the followingrights against AITENDERS SAS:

1. Right to withdraw consent: Users have the right to withdraw   their consent if they have previously consented to the processing of their     Personal Data.
2. Right to object to the processing of Personal Data concerning  them: Users have the right to object to the processing of their Personal     Data where the processing is based on a legal basis other than consent.
3. Right of access: Users have the right to know what Data is  processed by AITENDERS SAS, to obtain information on certain aspects of     the processing, and to obtain a copy of the Personal Data being processed.
4. Right to rectification: Users have the right to verify the  accuracy of their Personal Data and request that it be updated or corrected.
5. Right to restriction: Users have the right, under certain conditions, to restrict the processing of their Personal Data.
6. Right to erasure: Users have the right, under certain conditions, to obtain the deletion of their Personal Data.
7. Right to data portability: Users have the right to receive the  personal Data concerning them in a structured, commonly used, and     machine-readable format and, where technically feasible, to transmit it to     another controller without hindrance. This applies provided that the     Personal Data is processed by automated means and that the processing is     based on the User’s consent, on a contract to which the User is a party,  or on pre-contractual obligations.

These rights must be exercised with AITENDERSSAS at the following address: contact@aitenders.com

Users also have the right to lodge acomplaint with their competent authority for the protection of Personal Data.

ARTICLE 5: COOKIE SETTINGS

Users may, at any time, choose to disable cookies and other trackers. Their browser can be configured to notify them when cookies are stored on their device and to ask them whether they wish to accept them.

The configuration of each browser is different. It is described in the help menu of their browser, which will allow the User to know how to change their cookie wishes.

Below you will find links to how to changeyour cookie wishes for the main web browsers.

1. MozillaFirefox
2. Microsoft Internet Explorer
3. MicrosoftEdge
4. Google Chrome
5. Apple Safari